I met cashier with an angry woman for the first time in ages today. It was in the electric shop in Citylink. Although today is a weekday, there were quite enough people in the shop evening. The moment I stopped by the checkout counter with my order number, she said to me “Chto (what)? “. For me what is what? I am coming here to buy your product! I want to pay! She was doing something with price tags, maybe she was busy with multi-tasks, but it is not an attitude for the client who readies to pay…
This unpleasant cashier can be observed especially before, well let say Soviet time. They tended to show the attitude that they took the trouble to sell it to the client. “If you want to buy, take it but it not of my business”. But now, there are many people who educated what is business is, understand what service is.
When I saw the cashier like today, I always say in my head ” Welcome back to the Soviet Union! “